Erica joins the Three Cities Group following a 15-year period at Thompsons Africa where she held various positions including General Manager. During her tenure with Thompsons she expertly project managed Durban’s 2011 COP17 conference which saw 17,000 delegates from around the globe visit the city over a two-week period.
A seasoned hospitality professional, Erica’s expertise includes team management, product development, sales and marketing, pricing, negotiations and contracting, maximising profit margins and competitive advantage and online booking systems.
Erica has a diploma in travel and tourism and an IATA / UFTAA Advanced Diploma.