Restrictions on Benefits and Redemption of Exceptional Rands
The accumulation and redemption of Exceptional Rands and the entitlement of Exceptional Rewards benefits are subject to the standard terms and conditions and rights of admission of Three Cities Management.
In certain instances, where members are staying with a participating hotel utilising special group rates (e.g., team building and education groups) Exceptional Rewards benefits may be restricted and members will not be able to redeem or accumulate Exceptional Rands.
Exceptional Rewards does not guarantee or warrant that any or all of the benefits, rewards and privileges of the programme will be available at all times. Exceptional Rewards reserves the right, to change, modify, limit or cancel any of the program benefits at any time. This includes increasing or decreasing any requirements for a reward, changing the value of rewards or limiting the availability of rewards, and changing programme partners. Members will be notified of such changes.
Exceptional Rewards benefits and Exceptional Rands will not be applicable at any hotel that leaves Three Cities Management. Such a hotel will no longer be a participating hotel.
Exceptional Rands will be valid for 12 months.
Exceptional Rands may not be transferred to any other individual, even if they too are a member.
Exceptional Rands may only be used towards the payment for accommodation and may not be used towards the cost of any other service, facilities and amenities (e. g., meals, beverages, and telephone)
Exceptional Rands are rewarded are awarded on the Nett accommodation value only (“Nett” is determined as an accommodation rate less any inclusions such as but no limited to VAT, Tourism Levies, Breakfast etc)
Three Cities Management and Exceptional Rewards reserve the right to cancel or withdraw a membership at any time, on reasonable notice to the Exceptional Rewards member.