Our unique portfolio of properties offers a diverse range of Africa’s finest hotels, resorts and game lodges situated in the major tourist and business centres of Southern Africa.

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Exceptional Rewards

Use your Exceptional Rewards Card to earn rewards every time you pay for accommodation at one of our hotels

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Lost Card


  • Lost, stolen or misplaced cards must be reported immediately. Exceptional Rewards cards are fully transferable, which means that anyone presenting your card at a participating hotel or at an Exceptional Rewards partner can either earn or redeem Exceptional Rands from your account.
  • Cards can be replaced or cancelled by phoning Boomerang Marketing on 021 6738100. Cards are replaced at a cost. The new card replaces the old card with no loss of Exceptional Rands or unredeemed e- vouchers. The replacement fee can be paid from your Exceptional Rands.