LOST CARD REPLACEMENT
- Lost, stolen or misplaced cards must be reported immediately. Exceptional Rewards cards are fully transferable, which means that anyone presenting your card at a participating hotel or at an Exceptional Rewards partner can either earn or redeem Exceptional Rands from your account.
- Cards can be replaced or cancelled by phoning Boomerang Marketing on 021 6738100. Cards are replaced at a cost. The new card replaces the old card with no loss of Exceptional Rands or unredeemed e- vouchers. The replacement fee can be paid from your Exceptional Rands.